Onboarding Specialist with Dutch, EMEA

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.” 

There are more than 2,000 employees in Human Resources, Finance, and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota, and Tampa, as well as in local country-based hubs.

Onboarding Specialist with dutch, EMEA

Location: Prague

Contract: Full-time, permanent

We are looking for an  Onboarding Specialist. YOU will be responsible for taking over the ownership of the administration tasks related to the Onboarding process.

This may include, but will not be limited to, coordinating background checks, initiating Works Council hearings, generating offers, and initiating provisioning for new joiners. Onboarding Specialist demonstrates customer service orientation and knowledge of Human Resource processes and related systems to perform responsibilities, operating as a liaison with candidates, employees, the local, regional, and global HR service center teams, payroll, and external vendors as applicable.

YOU will be responsible for ensuring compliance with the defined processes when engaging with the various end users (employees, managers, other Global Services and Business Units departments, and suppliers) and for following HR processes, policies and legislation.

The responsibilities & the impact YOU will have:

• Receive, assign, update, classify, and process cases in case management applications for one or more processes
• Identify case challenges and opportunities, and escalate to the supervisor/manager if needed
• Ensure integrity, completeness, timeliness, and accuracy of transactions & documentation
• Responsibility for delivering upon agreed SLAs
• Administration related to onboarding activities, such as Works Council hearings, background checks, necessary documentation collection, data integrity checks and inputs in the Workday system
• Partnering with important stakeholders such as Talent Acquisition, Payroll, local/regional/global P&O teams and other GS teams.
• Identify areas for improvement in daily operational processes
• Participate in training in order to improve performance, process acumen, and gain additional knowledge required