Operations Analyst - Med Tech Distribution (1 of 3)

Johnson & Johnson HCS, Inc. is recruiting for an  Operations Analyst - Med Tech Distribution , located in Mooresville, IN.

Johnson & Johnson Medical Technology supply chain provides contracting, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. We also engage with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop solutions that improve patient care and access.

Johnson & Johnson Deliver Group is part of Johnson & Johnson’s global Supply Chain organization supporting operations across Johnson & Johnson's Medical Technology sector. Deliver strives to provide an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, Deliver oversees critical business enablers, including how we manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.

Overall purpose of job:

The MTDC Operations Analyst will collaborate with the various supply chain partners, including 3PL Distribution providers, Supply Planning, Transportation, customer service and both Internal and External Manufacturing plants to ensure the timely and efficient flow of materials into, out of, and within the DCs. This position is located in Mooresville, IN

• Coordinate and facilitate Logistics/Distribution projects and activities for both domestic and international business as required.
• Perform Blue Yonder & SAP inventory transactions, investigate and resolve SAP iDOC, as well as propose and own process improvement to fix/prevent systemic transaction errors.
• Identify and develop projects to optimize warehouse processes, increase efficiency, improve quality, and increase throughput to reduce total operating cost and cycle time.
• Act as primary contact for Logistics/Distribution processing issues for Depuy Synthes and select CSS businesses.
• Become knowledgeable of all unique product distribution requirements.
• Support warehouse operations as needed.

Essential duties and responsibilities:

• INBOUND / OUTBOUND PRIORITIZATION – be the gatekeeper for all inbound & outbound priorities for the site. Clearly communicate priorities to the 3PL understanding the operational capacity.
• ISSUE RESOLUTION - Resolve Missing Purchase Orders, ASN / inventory holds, service incidents, and iDOC errors. Collaborate with upstream systems owners to push immediate issue focus. Own the partnership between supply chain partners. Assist in resolution of issues involving cycle counts, inventory sync, and ad hoc requests. Support Quarter / Year End purchase order closure and administration.
• FACILITATION - Act as single point of distribution contact supply chain business partners for day to day execution and/or administration activities. Responsibilities include: facilitating information requests from the DCs and process change management communication, onboarding contractor associates systemically, managing purchase orders for site supplies, and leading the site visitor experience.
• PROJECT SUPPORT/LEADERSHIP - Help identify process improvement project opportunities to increase efficiencies, reduce cost, and improve processing rates. Lead function specific projects and facilitate interactions between DCs and Vendors as they are discovered. Track and trend process quality and adherence to the Mooresville standards