Product Design Lead

The people of Johnson & Johnson are inspired and united by the opportunity to care for the world one person at a time – and we have been for over 130 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of Johnson & Johnson work with partners in healthcare to touch the lives of over a billion people every day, throughout the world. 

As Johnson & Johnson expands its digital surgery eco-system and elevates the surgical care continuum, the MedTech organization is seeking to establish a data-driven, seamless, and accessible customer experience that enhances cross-franchise collaboration and improves customer engagement. 

This position is responsible for owning the UX/UI of a cohesive and connected digital solution suite for hospital administrators, surgical teams, and patients across MedTech’s clinical and commercial solutions. 

Responsibilities will include guiding end-to-end product design activities and building digital design system(s) to connect customer needs to a systemic design approach that ensures quality of the customer experience, consistency, and development efficiencies across MedTech platforms. +

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Candidate Profile 

You are a hands-on doer willing to solve systemic, sophisticated, and ambiguous design problems.  

You will elevate a systemic approach to human-centered design. You will build innovative and creative design solutions that shape the future of MedTech’s digital user experiences in close collaboration with product management teams, clinical advisors, marketing and development teams. 

You will keep informed on industry trends, UX/UI opportunities and methodologies, and customer demands. You should be naturally curious, have a passion for human-centered technology design, be a creative problem solver, be comfortable with ambiguity, and adopt a build-to-learn culture. 

Responsibilities 

• Design a cohesive and connected user experience that integrates MedTech’s digital solutions in close collaboration with leaders from design, product management, and software engineering 

• Lead complex initiatives, producing scenarios, designing prototypes and writing specs that show how our digital products enhance the user experience and ecosystems 

• Define UX/UI design principles and standards encouraging a deep partnership with cross-functional teams 

• Define and implement a cohesive UX visual design strategy and language across releases on multiple platforms 

• Provide a strong system design perspective, crafting scalable models which improve the quality and set the strategic direction for MedTech’s Digital Solutions 

• Implement system governance structure across franchises and product areas to evolve the MedTech Design System, explore new system opportunities, promote UX standards, and integrate feedback into design system as appropriate 

• Unlock data-driven consumer insights, identify root cause patterns of UX issues, develop solutions and cascade solutions into design systems