Product Specialist

The Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories. The position will develop business opportunities across the Orthopaedics range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson as a preferred supplier. REPORTING LINE This position reports to Sales Manager, Orthopaedics/Surgery PEOPLE MANAGEMENT RESPONSIBILITIES (where applicable) Not applicable. JOB RESPONSIBILITIES Achieve / exceed assigned account sales targets & gross profit contribution in key accounts. Identify development opportunities and increase unit growth, profitability and market share for target customers. Achieve high levels of customer satisfaction through customer relationships, product support and services. Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate. Support sales, marketing and franchise teams and other Johnson & Johnson business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues. Manage Account information through effective, timely reports and accurate customer records. Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate Johnson & Johnson from competitors. Engage in product portfolio management and set strategic directions based on customer needs and business goals. To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company Qualifications A Diploma in Nursing/Bachelor Degree Preferably with Orthopaedics or medical device experience. 1-3 years of selling experience with strong sales record. Must be willing to work long and irregular hours, including weekends Ability to conduct sales mapping, Pre-Call Planning and post call review and follow-ups A strong team player with excellent interpersonal, communication & presentation skills. Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization. Possess a valid Class 3 driving license is preferred Desirable characteristics Ability to manage external customer demands and build relationship within assigned accounts Ability to handle complexities of account from different stakeholders involved in the decision making process Plan and execute sales strategies to convert customers through competency of products knowledge, procedural knowledge and service support Dynamic and outgoing personality To deliver results under pressure, and possess the ability to handle work stress LOCATION This position will be based in Singapore At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location. Primary Location Singapore-Singapore-Singapore- Organization Johnson & Johnson Pte. Ltd. (8435) Job Function Sales Requisition ID 2206038639W