The Sales Consultant has front-line responsibility for developing and fostering new surgeon and account-level relationships within a geographic territory. Sales Consultants are primarily responsible for the conversion of prospect surgeons/accounts and penetration of existing customers through incremental sales, handling a book of business. This role will drive sales by understanding customers’ needs, then developing and carrying out a sales strategy that fulfils those needs.
Prospecting and Planning: Identify and qualify prospective surgeons and accounts. Develop and implement account or surgeon-specific plans and selling strategies to grow sales and convert new business.
Achieve Business Plan Objectives and sales goals/quotas through accurate use of approved resources
Product Sales: Drive product sales for all assigned products within an assigned territory or set of named accounts. Uses product and customer knowledge to present, demonstrate, and ensure proper utilization of products
Customer Relationships: Gain access to the right surgeons and buyer points within an account. Build effective customer relations with key surgeons, operating room personnel and other pertinent hospital personnel
Case Coverage: Maintain appropriate surgeon/resident contact with all prospects or newly converted customers. Routinely provides support to surgeons and OR personnel during surgical cases
Customer Care: Strive to improve care for our patients. Service customer as a problem solver and maintain excellent response time and follow-up. Routinely educates Surgeons, OR and Central Supply Personnel through in-services and workshops
Inventory Management: Maintain JnJ sales equipment and promotional materials in proper condition and use them to support territory efforts consistent with company policies and procedures.
Handles and prioritizes competitive threats as appropriate
Actively promotes new or special emphasis products and strategic selling objectives
Implements a plan to achieve a balanced product sales mix in assigned territory