Johnson & Johnson is on FGB’s Best Companies for Women of 2020.
FGB'ers gave this company a 4.3/5 in overall job satisfaction
FGB’ers working at Johnson & Johnson rated their manager’s support a 4.4/5
Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
Global exercise reimbursement.
Two weeks off (one of them fully paid) for volunteer work.
"Caring for the world… one person at a time” … inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. This culture of caring is the focus of our corporate philosophy, that are anchored in the internationally applicable Credo CLICK HERE TO GET TO KNOW MORE ABOUT LIFE @ Johnson & Johnson Senior Application Management Lead Johnson & Johnson is seeking a Senior Application Management Lead to drive the extension of the scope of the support activities offered to our internal and external Global Development community. This position can be in Raritan, NJ; Titusville, NJ; Chesterbrook, PA; Allschwil, Switzerland or Beerse, Belgium. Remote locations within the United States and Europe to be considered. This newly crafted role brings an opportunity to cover a wide spectrum of the Clinical Development business processes, systems and groups across Global Development and requires expertise in the fields of request processing, incident management, knowledge management and release management for clinical development systems and services. We’re seeking a forward thinker, with strong communication skills to integrate across multiple functions and build a synergic collaboration with our customer. Responsibilities include, but are not limited to: Subject Matter Authority with oversight of Application Management team (incl. coordination, resourcing, performance review, training, and development) Collaborating with a group of business support specialists, application support specialists and/or operators to resolve customer inquiries Authoring application related documentation such as URS, FSDS, CS, TP, VP or Knowledge Articles that documents key information on tasks, processes, and workflows. Simplifying and reducing process, driving continuous improvement of application support on processes and solutions while extending the coverage of support activities and increase number of domain supported. Ensure tickets are being processed timely, answered appropriately and accurately, and overall reviewing tickets for quality Lead timely completion of engagements and proactively detailing the key planned results, and resources required to fulfil objectives Create, analyse and communicate monthly metrics identifying trends, recurring issues and design improvements, as well as assist in developing, and completing, resolution plans Develop and maintain strong relationships with Business Partners and vendors, and running client satisfaction via design and execution of customer surveys Managing projects within GPOLs and other systems to ensure budget, invoice, schedule and resources are up to date Support inspection and audits as a primary contributor Qualifications University degree in computer sciences, business or equivalent 5+ years experience in the Pharmaceutical or Healthcare industries Experience within Electronic Trial Master File systems, CTMS system, Medical Information System, Electronic Data Capture systems, Clinical Trial Portal, Ticketing system, Data Transfer solution, Investigator payment systems, Informatica, Integration, Scanning Solutions for automated triage, system development life cycle, system validation, automation, programming, scripting, database design and system integration. Practical experience with ServiceNow, Planisware, Medidata Rave, Medidata CTMS, Veeva. Fluency in English, written and verbal Strong interpersonal skills and excellent time-management skills Proved track record of system development, integration and system release in the pharma industry. Hands on experience in system validation and pharma compliance principles is preferred Our offer: An exciting position in an international and dynamic environment with continuous learning and growth opportunities A competitive salary, on-site sport accommodations, health/energy programs and other benefits for you and your family. An inclusive team environment where diversity and different opinions are respected and valued, and the importance of a good work-life balance is recognized. If you are interested in working for a globally leading health care company in a challenging role, then send us your application in English today! At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.] Primary Location Switzerland-Allschwil-- Other Locations North America-United States-New Jersey-Raritan, Europe/Middle East/Africa-Belgium-Antwerp-Beerse, North America-United States-New Jersey-Titusville, North America-United States-Pennsylvania-Chesterbrook Organization Actelion Pharmaceuticals Ltd (Swiss Confederation) (8542) Job Function R&D Requisition ID 2206037173W
Child care benefits
Short term disability