Why you should apply for a job to Johnson & Johnson:
Ranked as one of the Best Companies for Women in 2020
4.2/5 in overall job satisfaction
4.3/5 in supportive management
72% say women are treated fairly and equally to men
88% would recommend this company to other women
85% say the CEO supports gender diversity
Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
Global exercise reimbursement.
Two weeks off (one of them fully paid) for volunteer work.
#2306102146W
Position summary
The Senior Technical Specialist (STS) is a support function to an assigned sales specialist and/or territory to ensure customer expectations are satisfied before, during and post-surgery of an orthopaedic procedure. The STS is expected to work in close coordination between the different stakeholders, which includes sales, customer service, logistics (distribution, warehousing & delivery). The STS will also manage & be responsible for the instrumentation, implants and workshops materials allocated to the assigned territory.
Reporting Line
This position reports to Associate Sales Manager, Spine
Job Responsibilities
• To provide technical support to operating staff in theatre during orthopaedic surgery.
• To ensure instrumentation are complete, clean and properly packed prior to and after surgery.
• To develop adequate knowledge of Company’s orthopaedic product portfolio and instrumentation to assist nurses and doctors in surgery.
• To support sales personnel during in-services to nurses and doctors and participate in exhibitions (either weekdays or weekends).
• To maintain confidentiality of Company’s documentation e.g. pricing, product specifications etc.
• To support sales personnel in the management of inventory for all product portfolio.
• To assist in topping up of consignment implants whenever necessary.
• To ensure that consignment implants are complete at all times.
• To be able to be mobilised during on-call for the next assignment/surgery case.
• To be prepared to support surgeons in surgery during weekends when necessary.
• To be in operating theatre at least 15 minutes prior to surgery.
• To feedback to sales personnel any complaints, competitive activities and suggestions from nurses and doctors.
• To assist in cataloguing & documentation whenever necessary.
• To assist in bi-annual stock-taking.
What are Johnson & Johnson perks and benefits
Child care benefits
Paid maternity
Unpaid maternity
Paid paternity
Unpaid paternity
Paid adoptive
Short term disability
About the company
Why you should apply for a job to Johnson & Johnson:
Ranked as one of the Best Companies for Women in 2020
4.2/5 in overall job satisfaction
4.3/5 in supportive management
72% say women are treated fairly and equally to men
88% would recommend this company to other women
85% say the CEO supports gender diversity
Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
Global exercise reimbursement.
Two weeks off (one of them fully paid) for volunteer work.
