Zonal Account Manager

Johnson & Johnson

4.2

(92)

Mumbai, India

Why you should apply for a job to Johnson & Johnson:

  • Ranked as one of the Best Companies for Women in 2020
  • 4.2/5 in overall job satisfaction
  • 4.2/5 in supportive management
  • 71% say women are treated fairly and equally to men
  • 88% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
  • Global exercise reimbursement.
  • Two weeks off (one of them fully paid) for volunteer work.
  • #2506231023W

    Position summary

    sible solutions accordingly.

    Responsible for improving customer case support capability through efficient planning and scheduling techniques, driving collaboration, and maintaining consistent, open lines of communication with all team members both internal/external.

    Collaborate with internal partners, to develop and grow mutually beneficial customer relationships within and beyond the customer segment, including, but not limited to physicians, nurses, technicians as well as hospital administrators and staff.

    Remain current on company products instructions for use (IFU), methodologies, technical troubleshooting and relevant scientific clinical literature and new product information.

    Prioritize and appropriately respond to requests in a high-pressured, stressful environment, maintain composure and focus whilst problem solving in stressful situations.

    Share knowledge & Train new CNV team memebers

    Responding daily to requests via email & telephone from customers, physicians as well as other internal and external partners.

    Manage business process for assigned territory as daily procedure reporting , Stakeholder mapping, Channel Management , AR Collection, conference participation etc.

    Administrative work such as Customer Relationship Management systems, managing account documentation, complaints, following Safety and Environmental practices, compliance training, expense reporting, company system input and maintaining Safe Fleet standards according to Company guidelines.

    Ensuring personal and company compliance with all local and company regulations, policies and procedures.

    Qualifications

    Educational background:

    Min 2- 5 Year's experience within the medical device field (Cath lab / CNV (Neurovascular) experience preferred). Total exp required 7-15 Years.

    Experience having introduced new technology on the market by working with key opinion leaders is also advantageous

    Service-, support-, solution- and result-orientated

    Able to work independently and take ownership and responsibility

    Open to travel & relocate

    Familiar with Word, Excel, PowerPoint & Outlook for daily business us

    Why you should apply for a job to Johnson & Johnson:

  • Ranked as one of the Best Companies for Women in 2020
  • 4.2/5 in overall job satisfaction
  • 4.2/5 in supportive management
  • 71% say women are treated fairly and equally to men
  • 88% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Global parental leave for all new parents (maternal, paternal, adoptive or surrogacy-assisted).
  • Global exercise reimbursement.
  • Two weeks off (one of them fully paid) for volunteer work.