Business Transformation Office Lead-Payments-Executive Director

mance by identifying areas for improvement, framing an organizational maturity model, and implementing tailored solutions to enhance productivity and efficiency on various organization area

• Align strategic business plans with broad functional and organizational strategies and ensure optimized organizational design and performance

• Develop, implement, and enable adoption of strategic business plans in an effort to shape efficient work processes

• Partner with senior product and technology leaders to help frame product vision, OKRs, and goals

• Facilitate and train groups to drive adoption of relevant business practices to enhance product delivery capabilities

• Lead, mentor, and coach product and technology leadership, teams, and individuals to build high-performing holistic product backlog systems while focusing on decision-making, building a collaborative company culture, and fostering continuous improvement

• Partner with leaders across the organization to address systemic challenges and local optimizations that hinder end-to-end effectiveness and collaboration

• Own and effectively manage organizational development programs from ideation to implementation, while influencing change that increases organizational performance at a sustainable pace

• Drive executive-level communication and navigate the organization effectively to drive adoption of the Operating Model, highlighting to senior leadership and helping to resolve organizational impediments

• Required Travel: up to 20% domestic and international travel to various client sites and JPMC offices for internal meetings

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in Business transformation

• Requires 5+ years of experience with the following skills: product development lifecycle including Strategy, Discovery, Planning, Design, Implementation, Testing, Deployment, Operations, Commercialization, and ongoing Maintenance;

• 10+ years of experience within an enterprise product or technology environment

• 5+ years of experience implementing organizational design and large scale (leading transformation for 25+ teams) product or technology transformation and enterprise agility practices

• Strong comprehension of scaled transformation frameworks and patterns and significant experience working with organizational leadership and teams to change and adjust organizational design to promote self-organizing teams within an enterprise environment

• Ability to create engaging customized content and effectively present to audiences up to 50 people leveraging highly skilled facilitation and teaching capabilities

• Communicative and Social - Must be able to communicate well with teams, larger practitioner community and thought leaders internally and externally

• Situationally Aware - Must be the first to notice differences and issues as they arise, coach the team to resolve internally and if necessary involve management

• Enthusiastic Engagement- Must be high-energy and be a source for motivation/inspiration for individuals and teams looking for support and guidance

• Conflict Resolution - Must be able to facilitate discussion and drive alternatives or different approaches

  Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

• Exhibits a deep-passion and pursuit of continuous learning

• Recognized thought leader within a related field

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.