CIB Business Support Management - Sr Associate

are efficient and up to date.

• Organized & Detail-Oriented: Manages multiple projects simultaneously, tracks progress and ensures thorough follow-up and documentation.

• Service-Oriented Mindset: Focuses on client needs, demonstrates empathy, and maintains a problem-solving attitude to enhance user experience.

• Commitment to the JPMorganChase Experience: Embraces the culture, best practices, and standards of a leading global bank.

Job Responsibilities

• Lead and coordinate project teams, ensuring alignment with objectives, timelines, and quality standards.

• Manage stakeholder communications, set and manage expectations, and provide regular status updates.

• Identify, escalate, and resolve project risks and issues, maintaining a sense of urgency and accountability.

• Oversee project documentation, process improvements, and ensure compliance with internal standards.

• Foster a positive team environment, mentor junior staff, and promote collaboration across functions.

• Drive project delivery, monitor milestones, and adapt plans to meet changing priorities and urgent needs.

Required qualifications, skills, and capabilities

• Minimum of 3 years of relevant work experience in project management or related roles.

• Bachelor's degree in business administration, Project Management, Engineering, or related fields.

• Proven experience leading teams and managing projects with multiple stakeholders.

• Proficiency in Microsoft 365 (Excel, PowerPoint, Outlook); project management tools (e.g., MS Project, Jira) are a plus.

• Strong interpersonal skills, clear communication, and results orientation.

• Advanced English. Portuguese is a plus.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.