Client Ops Associate I - Offboarding Operations

Specialty Services teams each perform unique functions for clients across Commercial Banking.

Job Responsibilities:

• Specialize expertise of products and services including deposit, credit & treasury

• Coordinates case communication, synchronizes work efforts, and leads execution of product specific offboarding procedures

• Optimize processing and service levels; holistic solution for E2E process

• Supports all of Commercial Banking includes U.S. Domestic & International Branches (APAC, Canada, EMEA, Latin America exits

• Anticipates potential risk, Pivotal role in AML/KYC & Reputation Risk mitigation

• Focusing on client protection from unauthorized requests

• Highly organize and manages offboarding engagements & service agreements with other LOBs

• Represents Commercial Bank in cross-Line of Business offboarding initiatives

Required Qualifications, Skills and Capabilities:

• Minimum of 5 years of experience in customer service, operations, treasury, sales or portfolio management. Strong knowledge of the commercial treasury products and services.

• A strong aptitude for strategic thinking and tactical execution

• Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines

• Excellent verbal and written communications skills; able to effectively communicate clearly and concisely

• Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners

• Research issues and describe decision making process. Identify where change is necessary

• Proficient in MS Office (Excel, PowerPoint, Word)

• Team advocate. Assist to drive Diversity and Inclusion

Preferred Qualifications, Skills and Capabilities:

• Bachelor's degree preferred

• Preferably with work experience primarily in banking or the financial service industry.

Additional Information:

• Shift Schedule: Night Shift

• Work Setup: Full Time Onsite

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.