Client Service Analyst (Canada Proactive Program & Project Team)

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• Demonstrate exemplary team working skills by maintaining a professional, positive and supportive attitude

Core Competencies

• Excellent verbal and written French and English communication skills

• Ability to provide professional and interpersonal communication when interacting with others

• Self-motivated, works well with minimal supervision, & performs well in a team environment

• Knowledge of computer software systems such as Microsoft Office, basic internet troubleshooting skills, and ability to navigate between different applications/tools

Qualifications

• Knowledge of payment processing industry and related procedures and products.

• High school diploma equivalent. Preferred qualification includes college/university diploma/degree.

• Minimum of 2 years of customer service experience.

• Bilingual - English / French.

• Work from Office in Toronto position.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.