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Support Onboarding Manager's overall LOB engagement strategy by working with a specific Front Office sub-LOB to develop strong partnerships, escalate issues, and eliminate roadblocks.
Coordinate case prioritization, capacity planning, and assign cases to team members. Includes organizing engagement with Front Office by client families, across new onboarding and renewals.
Work closely with other supporting areas such as Legal, Quality Assurance, Compliance, Internal Controls, Technology, Client Services, as well as with other Regional and Global Client Onboarding teams. Provide operational support to supply audit/compliance/regulatory with documentation/analysis.
Identify and apply regulatory requirements of the different applicable jurisdictions and internal procedures.
Identify and execute process improvements and provide support on key process and technology initiatives
Required qualifications, capabilities, and skills
Sound knowledge on KYC / client onboarding, familiar with corporate and regulatory developments on AML.
University graduate with minimum 2 years relevant banking experience.
Fluent in written and spoken English and Mandarin.
Strong interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business heads and senior managers.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.