FX Prime Brokerage Operations - Client Servicing Analyst

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• Be the end to end owner of the OTC FX trade and support processes, coordinating all aspects of Operations Service delivery/training to the client

• Partner with client to understand business and service needs. Validate client requirements vs service offered and implement support processes in CS

• Review Client specific quality MIS and key performance indicators (KPI), feedback to client and resolve issues.

• Be responsible for managing and maintaining client BAU activity (mainly T based)

• Perform Top Day Client and Desk Trade Exception Capture / Matching (PB)

• Provide end of Day recaps to clients for trades not processed - outstanding issues

• Perform T+1 Client Exception Capture / Matching and trade input

Required Qualifications, Skills and Capabilities:

• Minimum 1 year of experience in Banking Operations / FX Operations / Client Servicing within the financial services industry is required

• Ability to work under pressure with strict deadlines

• Bachelor's degree or equivalent

Preferred Qualifications, Skills and Capabilities:

• Prior experience with Alteryx and Macro

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.