#210632691
idents by strongly considering upstream/downstream data and systems or technical implications and advise on mitigation actions, while balancing the communication needs of each case
Partner with engineering and product teams to ensure remediation/permanent closure of issues and to identify trending issues to drive product improvement
Demonstrate a high aptitude for both learning and teaching as product teams are continually releasing new features and products
Note: This role involves weekend on-call work and follows a global "follow-the-sun" model. The team provides 24/7 support through a distributed team across various time zones.
Add to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in public and private clouds (ex. AWS, Cloud Foundry, Kubernetes)
Deep knowledge of one or more areas of infrastructure engineering such as networking, databases, storage, SDLC, integration, streaming, or IAM
Deep knowledge of at least one specific technology (ex. Kafka, Cassandra, S3,EKS,ECS,EC2 ) and one programming/scripting language (ex. Java, Python, Unix Shell Scripting, PowerShell)
A drive to continue to develop technical and cross-functional knowledge
Familiarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry
Knowledge of incident, change, and problem management processes
AWS certification(s)
Preferred qualifications, capabilities, and skills
Significant programming background in any applicable language
Kubernetes, Azure, GCP, or Terraform certifications
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.