JPMorgan Wealth Management - Associate Self-Directed Investing Digital Strategy

s growth strategy and major projects, ensuring consistent and clear messaging to senior leadership.

In this role, you will collaborate across non-product/product teams and partner across the business with Marketing, Legal, Risk, etc. to support business objectives, track and report on key milestones and assist in strategic initiatives where necessary. You will also work with Finance and Human Resources (HR) to support headcount planning, budgeting and resource allocation - ensuring SDI is well positioned for sustainable growth. This is an opportunity to work closely with senior SDI and JPMWM leaders, influence decision-making, and contribute to the ongoing success of JPMorgan (JPM) SDI and JPMWM.

Job responsibilities

• Prepare and facilitate high-impact team meetings, including Townhalls, Offsites, Business Unit Reviews, etc.

• Build and maintain strong relationships across business and functional support teams

• Drive leadership team agendas, priorities, meetings, and follow-ups

• Develop executive-level business review materials and messaging

• Lead process improvement and innovation initiatives

• Coordinate recruitment activities with HR partners

• Evaluate and enhance department processes, systems, and infrastructure

• Support business leaders with presentations and day-to-day issue resolution (e.g., track milestones for strategic initiatives, maintain trackers, drive follow-ups)

• Contribute to projects on behalf of JPMorgan Self-Directed Investing and Growth Strategy teams (e.g., competitor research, analysis, scheduling, stakeholder comms, etc.)

• Ensure a sound control environment and effective risk management

• Manage day-to-day operations of chief of staff responsibilities

Required qualifications, capabilities, and skills

• 2+ years of experience in strategy consulting, corporate strategy, business operations, or chief of staff roles

• Outstanding communication and storytelling skills, including advanced PowerPoint and Excel skills - you can create compelling, eye-catching presentations and develop complex reports with little or no oversight

• Strong relationship builder who can collaborate with and influence senior-level team members

• Proven ability to manage and implement operational effectiveness initiatives

• Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly

• Ability to work in a fast-paced, results-driven environment

• Detail-oriented with strong organizational abilities

• Ability to multi-task, adapt to changing priorities, and meet tight deadlines

• Uphold strong business ethics and handle sensitive information responsibly

Preferred qualifications, capabilities, and skills

• Prior experience in business management

• Strategic thinker with active curiosity

• Aptitude for technology and understanding organizational structure

• Experience supporting senior management or global teams

• Proven track record in process improvement or project management

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.