Lead Infrastructure Engineer

service delivery of connectivity projects, ensuring solutions are implemented on time, within budget and to defined quality standards

• Partner with internal stakeholders and technology teams to capture and translate business connectivity requirements into executable network solutions

• Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations.

• Track project progress, identify risks and implement mitigation plans to ensure seamless delivery and stakeholder satisfaction.

• Manage change control, cost governance, and documentation across all connectivity projects.

• Support regional and global network strategy execution, contributing to process improvements and service optimization initiatives.

• Maintain strong relationships with key suppliers, driving performance against SLAs and service improvement plans.

• Contribute to capacity planning, data analytics and reporting, transforming delivery data into actionable insights for senior management.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience

• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments

• Hand on experience with proven project or service delivery management background, preferably within a global financial or regulated enterprise environment.

• Deep knowledge of networking and telecommunications technologies (Layers 0-3), including dark fiber, DWDM, Ethernet, IP-VPN, DIA, broadband, cellular and satellite connectivity.

• Experience working with telecom service providers and managed service providers, including contract and SLA oversight.

• Excellent communication and stakeholder management skills, with the ability to influence and build trust across business and technical domains.

• Solid organizational and time management skills, with the ability to manage multiple concurrent project across geographies.

Preferred qualifications, capabilities, and skills

• Experience using Atlassian tools (Jira and Confluence) for workflow, documentation and reporting.
• Familiarity with cloud connectivity and hybrid architectures.
• Data analytical skills - ability to interrogate, model and visualise large datasets to identify trends, cost drivers, or delivery risks.
• Exposure to lean process improvement or continuous improvement methodologies
• Experience in vendor governance and service improvement planning a plus.
• Professional certifications such as PMP, ITIL, or networking vendor accreditations are desirable.