#210560904
/inquiries.
Identify the test objective of each scenario to ensure application behavior/system functionality is in line with user story/business requirements.
Ensure Test Plan and Test Steps are set up in the test management tool against user stories across different test cycles.
Perform exhaustive and comprehensive testing (positive, negative, and regression scenarios) in multiple environments.
Upload test execution evidences in the test management tool to substantiate the outcome.
Ensure defects are raised, tracked, reported, and closed in a timely manner.
Work closely with Product Owner and Development team to identify the root cause of defects and means to resolve them.
Escalate high-risk defects/showstoppers appropriately with Product Owner and Development Team to ensure overall release timelines and project delivery are not impacted.
Give demos/showcases to end users in the UAT environments on product enhancements/issue fixes.
Facilitate triage calls with Product Owner and end users.
Required qualifications, capabilities and skills:
You must have at least Bachelor's degree or above
You must have at least 8+ years relevant experience in financial services organization
Prior experience in Service Desk or Manual & Automaton testing is required
Experience in people management is required
Have an understanding of the Agile framework and Project Lifecycle standards
Have an understanding of ITIL standards
Strong communication and presentation skills (verbal and written)
Strong interpersonal and relationship building skills
Strong problem solving, decision making and planning skills
Experience with ServiceNow, JIRA, MS Excel, MS SharePoint, Business Objects, Selenium with Java
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.