Securities Services - Client Services - Product Analyst

elationships and prospect opportunities. You draw from research and client feedback to develop unique product solutions in partnership with Sales and coordinate with product teams to support new product development.

Job responsibilities

• Support the strategic definition and configuration of optimal solutions that address clients' needs and objectives through collaboration with our clients and other internal teams such as Sales and Product

• Ensure all Operational issues are well recorded and remediated in partnership with local Ops teams

• Deliver compelling oral and written presentations with associated technical skills in building sales decks and training collateral

• Establish forums to coordinate across the Product Solutions team to enable a successful configuration of solutions

• Resolve relationship and account level queries of clients/fund managers

• Be the escalation point of contact for the Ops teams across the product suite taken by the client

• Keep awareness of latest product, process, business and market updates

• Implement process improvement to enhance efficiency and client satisfaction

• Enable technology adoption within the team to help reduce manual intervention

• Collaborate with wider teams across all regions to help manage efficiency through continued automation/ remediation of manual tasks

Required qualifications, capabilities, and skills

• Excellent communication skills (verbal and written); Role involves extensive coordination with senior external and internal stakeholders across lines of businesses

• Strong attention to detail, problem solving and effective escalation skills required

• Experience working with Microsoft Excel, PowerPoint, SharePoint, and Project

• Energetic self-starter with ability to navigate the firm proactively, collaborate and effectively partner with different teams and individuals

• Strong program management skills, must be organized and able to develop a project plan and break it down into achievable deliverables

• Strong collaboration skills, able to work with many different individuals and partner effectively with different groups

Preferred qualifications, capabilities and skills :

• Working knowledge on Global Custody and/or Fund Services is a plus

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.