SRE III

operational challenges and takes pride in building resilient solutions for systems where scale, performance, and reliability are crucial. You will be responsible for creating proactive event management through user-centric observability and for designing and developing robust automated solutions to manage infrastructure and application delivery, improve platform resilience, and eliminate operational toil across the engineering organization.
Job Responsibilities

• Write high-quality, maintainable, and well-tested software to develop reliable and repeatable solutions to complex problems.
• Collaborate with product development teams to design, implement and manage CI/CD pipelines to support reliable, scalable, and efficient software delivery.
• Partner with product development teams to capture and define meaningful service level indicators (SLIs) and service level objectives (SLOs).
• Develop and maintain monitoring, alerting, and tracing systems that provide comprehensive visibility into system health and performance.
• Contribute to design reviews to evaluate and strengthen architectural resilience, fault tolerance and scalability.
• Uphold incident response management best practices, champion blameless postmortems and continuous improvements.
• Debug, track, and resolve complex technical issues to maintain system integrity and performance.
• Champion and drive the adoption of reliability and resiliency best practices.

Required Experience

• Bachelor's degree in Computer Science or a related technical field, or equivalent formal training or certification in software engineering concepts, along with 3+ years of applied experience.
• Practical experience building production-grade software in at least one programming language such as Java, Python, or Go.
• Solid understanding of the fundamentals of distributed systems, and reliability patterns for achieving redundancy, fault tolerance, and graceful degradation.
• Solid understanding of networking concepts, including TCP/IP, routing, firewalls, and DNS.
• In-depth knowledge of Unix/Linux, including performance tuning, process and memory management, and filesystem operations.
• Experience analyzing, troubleshooting and supporting large-scale systems.

Preferred Experience

• Practical experience of one or more of the following:

  • building, supporting and troubleshooting JVM based applications, including experience with tools such as JConsole, or VisualVM.

  • use and support of SQL and in-memory database technologies.

  • building and maintaining CI/CD pipelines using modern tools such as Github Actions, or Gitlab CI/CD.

  • observability and monitoring tools such as Prometheus, Grafana, or OpenTelemetry.

  • containers and orchestration platforms such as Docker, Kubernetes, or Amazon ECS,

  • cloud technologies such as AWS or GCP, including deployment, management, and optimization of cloud-based applications.

  • performance and chaos testing tools such as Gremlin, Chaos Mesh, and LitmusChaos.

Experience working in the financial/fintech industry.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.