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n employee performance and development by coaching employees to identify process improvements and reduce quality errors; Supervisor will need to tailer coaching and development to the individual employees' needs, providing support as needed
Review Financial Agreements and ensure compliance with Credit Procedures and Policies within Commercial Banking, considering System Limitations as needed; Interpret and understand legal documents pertaining to underwriting and perform due diligence to comply with the lending requirements
Partner globally with internal and external teams including the Doc Intake CoE, Statement Spreading CoE, Pre-Underwriting, Credit Risk, Credit Review, and Quality Assurance
Manage complex requests independently make process related decisions based on policies and procedures as well as current financial agreements; Manage exceptions and one-off transactions, as needed
Initiate and take a lead in Continuous Improvement Projects; Identifying process gaps/exceptions, perform root-cause analysis, and recommend possible solutions
Develop and maintain written procedures and training materials as necessary
Required qualifications, capabilities, and skills
3+ years of experience in the Credit Monitoring CoE as a Monitoring and/or Quality Control Analyst with experience across most processes/transaction types
Adequate performance in current role across performance priorities
Passion for leading with a focus on the employee, including training, coaching and developing
Advanced experience interpreting Financial Statements, Appraisal reports, Borrowing Base Certificate, Compliance Certificate, Mortgage documents, Credit Agreement and abstract critical data
Demonstrated ability to partner and communicate effectively to employees and multiple levels of management, both written and verbally
Ability to work independently with minimum supervision including demonstration of good time management
Wholesale Lending Services (WLS) is a global utility providing best-in-class lending services to each of the firms four lines of business: Commercial Bank, Asset Wealth Management, Consumer & Community Bank, Corporate & Investment Bank. It offers specialized end-to-end product lifecycle expertise for syndicated and bilateral loans. The Credit Monitoring Center of Excellence (COE) sits within WLS and provides Credit Compliance Monitoring across the firm's lines of business.
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.