Senior Business Systems Analyst - Projects - Remote Opportunity

Working with KinderCare Learning Companies means using your outstanding talents to help set the foundation for lifelong learners, where you can collaborate with colleagues, grow and learn, and positively impact the families we serve.

With over 50 years of experience, 30,000+ employees, and more than 2,000 early learning center programs, we are the most accredited leaders in early childhood education. Together, we create environments where kids grow and thrive. As one of only four companies to receive the Gallup Exceptional Workplace Award six times, we’re confident that you can grow and thrive here, too. We can’t wait to meet you.

The Business Systems Analyst (BSA) is the vital link between information technology capabilities and the business objectives of KinderCare. In this role the business systems analyst will lead the business through the implementation of cost-effective technology solutions by determining the requirements of a project, program, or product, and communicating them clearly to stakeholders and team members. BSA’s represent the front lines in our IT mission, empowering our teams to aggressively pursue opportunities with technology that significantly enhances the center and family experience.

We’re looking for a Senior BSA to join our team as a thought-partner with our stakeholders, Product Owners, and Engineers on a myriad of products and projects. This is a rewarding opportunity to be a senior team member with active participation in the development of project/product strategy during planning activities, formulation of clear and comprehensive requirements gathering strategies and execution, as well as user acceptance testing plans and execution. We’re looking for someone who also appreciates the value of business process engineering as a foundational piece to projects and has the confidence and capability to dig into the details, document, and drive towards optimal, efficient ways of working with and for our partners and customers.

An ideal candidate is someone who has successfully contributed to large-scale enterprise initiatives, ranging from business automation activities, ERP/CRM upgrades, data migration efforts, on-prem to cloud infrastructure projects, etc. 

There is also a production support function that this team supports, and this person will be responsible for contributing approximately 25% (typically less) of their time to these day-to-day operations. These responsibilities include monthly reporting, application related inquiries and escalations, and review and approval of small SQL changes.

This is an exciting job for a high-energy, positive individual who seeks the opportunity to work on high-visibility, Enterprise level initiatives as well as playing a key role in maturing the team, IT, and our Business! 

RESPONSIBILITIES:

• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Responsible for conducting complex and thorough research of existing processes, systems, systems logic, hardware deployment and desired objectives to develop detailed systems specifications to meet the objectives of the assigned projects.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Analyze and verify requirements, user stories, and acceptance tests for completeness, consistency, comprehensibility, feasibility, and testability.
• Provide direction for the best way to support the business strategy and objectives by producing Business

Requirements tied to strategy that is further decomposed into detailed user, functional, and non-functional requirements. Requirements, user stories, and acceptance test criteria are composed in a concise manner that is comprehensible to developers, customers, and project teams. 

• Work with development, QA and UAT teams to ensure delivered solution meets requirements using acceptance test criteria.
• Participation in User Acceptance Testing

Qualifications:

• Bachelors in a business related field or equivalent experience
• Minimum 3-5 years relevant experience in a BSA role supporting Enterprise Project Delivery in Waterfall
• Excellent analytic skills. Ability to critically evaluate information gathered, reconcile conflicts, decompose high-level information into details, and distinguish solution ideas from requirements
• Superior written and verbal communication skills including technical writing skills
• Demonstrable experience with business and technical requirements' analysis, elicitation, modeling, verification, and methodology development. Demonstrated ability to independently perform analysis and author specifications.
• Excellent Business Process Mapping skills, including As-Is and To-Be processes, and process reengineering skills.
• Demonstrated experience working in multiple Software Development Life Cycles (SDLC) required
• Ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Well-versed in querying SQL Server databases

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:

• Know your whole family is supported with discounted child care benefits.
• Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
• Feel supported in your mental health and personal growth with employee assistance programs.
• Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones.
• … and much more.

At KinderCare Learning Companies you'll use your skills and expertise to help craft and contribute to our shared mission of supporting communities and encouraging lifelong learners. From our teachers to our cooks to our financial analysts, we are all passionate about crafting a world of learning, happiness and adventure for more than 150,000 children every day.

As the first national early childcare education provider to achieve the WELL Health-Safety Rating from the International WELL Building Institute, we continue to follow the latest science-backed and evidence-based strategies for maintaining a safe and worry-free workplace.

Our highest priority has always been to keep our employees, children, families, and communities as safe and healthy as possible. KinderCare highly encourages its employees to be vaccinated against COVID-19 to protect themselves and their communities. We are proud to provide paid time off for employees to receive the COVID-19 vaccine. We are also subject to state law, local ordinances, and Health Department requirements for employees working in child care, school facilities, and corporate work spaces.

We truly believe that everyone belongs in our circle, and everyone deserves to be celebrated for who they are. By partnering with underrepresented groups and experts in DEI, we are identifying areas to improve and forging a path forward through accountability, compassion, accessibility, and inclusion.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Primary Location : Portland, Oregon, United States

Job : Corporate