IT Demand Management Specialist

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KPMG is currently seeking an IT Demand Management Specialist to join our Digital Nexus organization.

Responsibilities:

• Provide governance and management of the demand pipeline and act as primary partner for the Portfolio Leads to capture, structure, align and plan business demand and match this demand with the IT supply functions’ capacity; ensure consistent, accurate capturing and prioritization of the demand towards IT
• Capture new demand and ensure structured and consistent capture of data related to demand’s scope and specification to have a consistent basis for estimation and scheduling of the implementation
• Coordinate and communicate new demand that comes into IT to the appropriate stakeholders such as, architecture, security, development, data) to improve speed of IT’s response rate
• Liaise with the Portfolio Lead’s to implement the demand management processes consistently across Functional and BPG IT groups; communicate upcoming activity to IT team to ensure alignment on priorities and need
• Identify common threads among projects to accelerate delivery, and encourage common tools working closely with architecture and other delivery teams
• Ensure business and/or executive sponsorship and support exists prior to request submission; Work with delivery teams after handoff to the planning phase to ensure customers’ needs are appropriately addressed, leading to successful project execution when transitioned to project delivery teams

Qualifications:

• Minimum five years of project management or team leadership experience in successfully delivering complex technology solutions
• Bachelor's degree from an accredited college or university is preferred
• Proven experience overseeing formal cost/benefit analysis; outstanding technical and nontechnical communication skills
• Solid experience developing relationships with and ensuring the appropriate participation of key client stakeholders and client executives; ability to see the customers’ point of view and service-oriented mindset
• Strong verbal/written communication with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork
• Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; Capable of participating in resource planning processes based on defined organizational plans

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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