Senior Specialist, ServiceNow

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Specialist to join our KPMG Managed Services practice.

Responsibilities:

• Perform day to day support and maintenance, work with client and development teams on solutions in Service-Now Platform
• Responsible for the general support, administration and maintenance of the ServiceNow platform and associated applications; coordinate and execute application and platform upgrades and create Service-Now reports and dashboards
• Working closely with the ServiceNow clients to build requested items and tasks, using workflows to manage processes and manage development task of development team
• Develop, configure and improve core and custom applications and work directly with end users to resolve support issues
• Monitoring the health, usage and compliance of ServiceNow as well as develop system integrations and process automation and lead scrum calls
• Create and configure on many aspects of Service-Now including but not limited to: Business rules, UI policies, UI actions, Script includes, Client scripts, ACLs, UI Pages, UI Macros, Portal

Qualifications:

• Minimum four years of recent Service-Now Development, Service-Now Admin Certification and Service-Now Developer Certification; at least one Service-Now Implementation Certification is preferred
• Bachelor's degree from an accredited college or university in a quantitative field including engineering, math or computer science with a proven track record of out of the box thinking and an ability to think large scale
• Must be technically savvy and able to design and build applications that meet business goals and objectives. Must have experience with JavaScript, XML and HTML; must have a clear understanding and experience of Service-Now development best practices and development standards
• Must have experience creating Service-Now update sets, promoting and testing through multiple instances and into production; strong understanding of the software development life cycle including Agile methodology as well as solid documentation skills including ability to work with Visio for creating process and design workflows
• Ability to travel as necessary
• Must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.