ServiceNow - SecOps Product Manager - Remote




Tempe, AZ

#106194 - 5

Position summary

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a ServiceNow SecOps Product Manager to join our Digital Nexus organization. This is a remote work opportunity.


  • Lead customer consultation engagements, running a recurring product steering committee, and oversee an Agile development team working with a Product Owner to translate user requirements for outcomes-based delivery
  • Work as a Trusted Advisory and be recognized as a subject matter expert in ServiceNow SecOps including but not limited to Vulnerability Response, Security Incident Response, Threat Intelligence, Configuration Compliance, Performance Analytics for SecOps, Event Management and DLP Incident Response
  • Define and maintain product requirements for current delivery and future planned releases based on the Product roadmaps
  • Provide configuration compliance and design, service aware risk scoring, integration with controls baselines from GRC controls universe; setup views of configuration tests, security baselines, CIS benchmarks for servers and other assets, Remediation Status reporting, tracking against individual configuration tests, risk scoring calculations, remediation and remediation status of failed test results
  • Manage ServiceNow implementation projects and oversee architectural design, while working directly with Cybersecurity Leadership, Technology Risk, IT, and business to ensure project delivery is on track which includes Agile User Stories, technical design, sprint sessions, testing, UAT and deployment processes
  • Conduct quarterly planning and program increment roadmaps including guidance to dev teams on ServiceNow configurations as well as Final QA reviews of all ServiceNow deliverables


  • Minimum five years of recent ServiceNow System Administration experience in design configuration, implementation, and administration; minimum five years of recent experience using security frameworks such as CIS, NIST CSF, NIST 800-53, ISO, HIPAA, PCI

  • Bachelor’s degree from an accredited college or university is preferred

  • Strong experience with List/Form/Navigation Updates, Workflows, Instance Patch Management, Creating Tables, Fields; experience with Agile software development and Scrum, SAFe, and Kanban methodologies

  • Demonstrated experience with industry standard ServiceNow data integrations with ServiceNow SecOps products (VR, CC, SIR, TI, DLP), Qualys, SIEM, CVE, Threat Intelligence, CMDB

  • Highly desired certified ServiceNow Administrator, Application Developer, or Implementation Specialist (CSA, CAD, CIS) as well as Industry Security CISM, CISSP, CRISC certifications

  • US Citizenship is required

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility.  Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.  Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year.  Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday.  Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.

Follow this link to obtain salary ranges by city outside of CA:

KPMG LLP (the https://U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law.  In some circumstances, clients also may require proof of vaccination or testing (https://e.g., to go to the client site).

Why you should apply for a job to KPMG:

  • 64% say women are treated fairly and equally to men

  • 81% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We help our employees manage their personal lives with adoption reimbursement, in-home and backup care programs and parental leave.

  • We empower individuals to advance in their education and career, from pre-k to the c-suite with the ambition of changing lives.

  • From telecommuting to a compressed workweek, KPMG offers a culture of flexibility for all employees.