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Sr. Director, Client Process Agility

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KPMG

3.5

Nashville, TN

Why you should apply for a job with KPMG:

  • KPMG is on Fairygodboss’ Best Consulting Companies for Women of 2021.

  • 61%

    Reviewers say women are treated fairly and equally to men

  • 85%

    Reviewers say the CEO supports gender diversity

  • We help our employees manage their personal lives with adoption reimbursement, in-home and backup care programs and parental leave.

  • We empower individuals to advance in their education and career, from pre-k to the c-suite with the ambition of changing lives.

  • From telecommuting to a compressed workweek, KPMG offers a culture of flexibility for all employees.

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Position summary

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Director, Client Process Agility to join our Digital Nexus organization.

Responsibilities:

  • Organize the development of actionable strategies align with firm priorities
  • Monitor risks, issues and overall health of the program and project portfolio, escalating projects at risk to the sponsors and IT leadership to raise awareness and provide recommendations to resolve issues
  • Operate as a key advisor to clients and proactively initiate ideas to significantly improve client service; drive and manage progress of shared assignments/projects for large scale projects, processes or programs
  • Provide leadership and direction to remove obstacles and ensure project managers have all the tools and guidance to successfully execute on programs and projects
  • Ensure projects are delivered according to business expectations; work with architects, delivery and operations to understand internal changes (such as upgrades to infrastructure, technology refreshes, internal projects and others) that need to be prioritized and scheduled in the change plan
  • Interact regularly with delivery partners and/or department leaders; proactively initiate ideas to improve client service for a specific work product within a department; contribute to department or group objectives, strategy and priorities; set tactical plan for execution of strategic objectives

Qualifications:

  • Minimum twelve years recent experience advanced project management skills with experience in organizing, planning and executing multiple large-scale projects and programs from definition through implementation
  • Bachelor's degree from an accredited college/university; Master's degree from an accredited college/university is preferred; PMP certification is preferred
  • Experience managing multi-phase, multi-track projects spanning nine to twenty-four months in duration
  • Comprehensive knowledge of full lifecycle project management, software development, package implementations, infrastructure deployment methodologies, IT transformation projects and industry best practices
  • Ability to make decisions of very high complexity, often autonomously
  • Outstanding verbal/written communication, collaboration, negotiation and influencing skills to lead an environment driven by customer service and teamwork; ability to direct, motivate and empower others to work towards the organization's goals, ensuring efficient allocation of resources across multiple functions; ensure execution of strategic initiatives for the organization; ability to address emerging opportunities and how organization should be organized/staffed to realize them

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.

What are KPMG perks and benefits

Lactation facilities

Post maternity

Fertility

On-ramping/Off-ramping parental leave

Maternity leave coaching

Backup child care

Elder care

Unconscious bias training

Sponsorship program

Networking

Succession planning

Coaching

Sabbatical

Diversity performance

Diversity recruiting

Remote work policy

Part time policy

Paid paternity

Unpaid paternity

Unpaid maternity

Paid maternity

Short term disability

Paid adoptive

About the company

27694

KPMG

Industry: Consulting Services

KPMG’s commitment to DEI is a strategic imperative and is rooted in our vision to have a diverse workforce in which our professionals can reach their fullest potential in an inclusive work environment.  Our KPMG employees have access to a variety of Business Resource Groups (BRG) which are an assembly of partners and professionals who work together to support the firm’s ...

Why you should apply for a job with KPMG:

  • KPMG is on Fairygodboss’ Best Consulting Companies for Women of 2021.

  • 61%

    Reviewers say women are treated fairly and equally to men

  • 85%

    Reviewers say the CEO supports gender diversity

  • We help our employees manage their personal lives with adoption reimbursement, in-home and backup care programs and parental leave.

  • We empower individuals to advance in their education and career, from pre-k to the c-suite with the ambition of changing lives.

  • From telecommuting to a compressed workweek, KPMG offers a culture of flexibility for all employees.

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