Aftermarket Support Service Associate

Leidos

4.1

(20)

United Arab Emirates (Remote)

Why you should apply for a job to Leidos:

  • 4.1/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our Women’s Network is one of nine employee resources groups that provides support for onboarding, networking & professional development.
  • Leidos offers programs to help employees prepare for over 95 industry-standard professional and technical certifications.
  • Leidos offers a voluntary well–being benefit program to help support employees on their personal wellness journey and earn rewards.
  • #R-00144162-OTHLOC-PL-2D3414

    Position summary

    al opportunities.

    • Manage preparations for all assigned accounts and assist in proposals when needed.

    • Generate monthly, quarterly, and annual progress reports for each account for leadership and other stakeholders within the organization.

    • Work with team to drive new initiatives selling service offering to existing and new customers.

    • Maintain accurate customer records, keeping track of any contract updates and renewals

    • Drive efficiencies across processes to bring maximum value to our customers.

    • Collaborate with Regional Service teams to align account objectives to regional objectives.

    • Champion customer satisfaction by allowing customers to provide feedback on our processes, products, and service interactions throughout the customer lifecycle.

    • Manage quote preparation for all assigned accounts and assist in any proposals when needed.

    Required skills and qualifications

    • Bachelor's degree with 2-4 years of prior relevant experience, professional experience in a sales or customer service role will be considered lieu of a degree

    • Ability to multitask and juggle several responsibilities simultaneously

    • Ability to multitask and juggle several responsibilities simultaneously

    • Strong written and verbal communication skills

    • Excellent organizational skills and attention to detail

    • Proven track record of meeting or exceeding quotas and receiving positive customer feedback

    Original Posting Date:
    2024-09-19
    While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

    Pay Range:
    Pay Range -

    The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    Why you should apply for a job to Leidos:

  • 4.1/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our Women’s Network is one of nine employee resources groups that provides support for onboarding, networking & professional development.
  • Leidos offers programs to help employees prepare for over 95 industry-standard professional and technical certifications.
  • Leidos offers a voluntary well–being benefit program to help support employees on their personal wellness journey and earn rewards.