Installation Technician

Leidos

4.1

(20)

Alexandria, VA

Why you should apply for a job to Leidos:

  • 4.1/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our Women’s Network is one of nine employee resources groups that provides support for onboarding, networking & professional development.
  • Leidos offers programs to help employees prepare for over 95 industry-standard professional and technical certifications.
  • Leidos offers a voluntary well–being benefit program to help support employees on their personal wellness journey and earn rewards.
  • #R-00151595

    Position summary

    Responsible for installation, configuration, decommission and support of the customer's end user devices. Manage install team while conveying across teams and with customers and Leidos program managers/project managers. For entire projects, accountable for personnel and project management coordinate during Site installs. Assign personnel to various projects, directs their activities, and evaluates their work. Manage entire projects spanning multiple technical areas, working to achieve key project/program objectives and deliverables. Provides primary interface with contractor support service groups.

    • Provides technical solutions to a wide range of difficult problems

    • Provides installation of and troubleshooting support for Desktops (Thin and Thick clients), printers, monitors, KVMs, phones, scanners.

    • Ensure great cable management

    • Confirm required security posture on all network equipment in accordance with DoD and local command mandates and requirements, including updates, STIGs, IOS upgrades, and other basic network security requirements

    • Prepares and maintains a wide range of documentation for processes and procedures related to computer systems and operations

    • Scheduling installs without interrupting business workflow

    • comprehend, implement, and follow processes in accordance with current policies and procedures

    • Mentor/Lead junior team of installation technicians, as needed

    • May serve as a team or task lead

    • May coach and provide guidance to less-experienced professionals

    Successful candidates must possess the following skills:

    • Must be able to work independently to be the primary customer interface, manage time effectively, prioritize problems, and reporting.

    • Strong verbal and written communication skills to effectively interface with military officials, managers, and technical teammates across multiple areas

    • Extensive knowledge of PC/network communications hardware/software in a multi- protocol environment.

    • Expert knowledge of IT and network security best practices and protocols and ability to apply advanced technical principles, theories, and concepts.

    • Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)

    Education:

    • Bachelor's degree with 6 years of relevant experience, Masters degree with 4 years

    • Education equivalency of Associate's with 8 years of related experience or High School Diploma with 10 years of related experience can be used in lieu of Bachelor's degree.

    Clearance:

    • Due to the nature of the government contracts we support, US Citizenship is required.

    • TS/SCI with Poly required for Position or TS/SCI and willingness to get obtain a specific polygraph.

    Travel

    • Up to 50% worldwide, majority in continental U.S.

    Desired Qualifications

    • 3+ years of experience managing teams of IT professional

    Original Posting Date:
    2025-01-17
    While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

    Pay Range:
    Pay Range $72,150.00 - $130,425.00

    The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    Why you should apply for a job to Leidos:

  • 4.1/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our Women’s Network is one of nine employee resources groups that provides support for onboarding, networking & professional development.
  • Leidos offers programs to help employees prepare for over 95 industry-standard professional and technical certifications.
  • Leidos offers a voluntary well–being benefit program to help support employees on their personal wellness journey and earn rewards.