The National Solutions Group at Leidos is seeking an experienced; ITIL Framework focused IT professional to serve as a Senior Service Transition Engineer. The successful candidate will be responsible for supporting best-in-class Tier 2 Service Transition operations in a purpose-built enterprise environment throughout the operational lifecycle of customer directed mission applications. Qualified applicants must be creative problem solvers able to perform expertly under dynamic conditions and evolving priorities, facilitating complex service transitions with minimal negative operational impact. The candidate will be required to work collaboratively and constructively as both an individual and as part of a team with internal and external program entities, including Tier 1, Tier 3 and on site customer representatives. Though this is an 8x5 position, applicants must be available to provide out-of-band support as required.
ITIL v3 Foundation or Higher Certification
Mission-specific technical knowledge and operations experience
Practical experience deploying and/or troubleshooting TCP/IP networking in an enterprise environment
Expert knowledge of and ability to apply advanced technical principles, theories, and concepts in support of the ITIL Framework Service Transition process
Proven experience with one or more of the following procedural disciplines in an enterprise environment:
Proven experience with one or more of the following technical disciplines in an enterprise environment:
Ability to drive performance of a team based on influence rather than authority
Pay Range $78,000.00 - $120,000.00 - $162,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Backup child care
Unconscious bias training
Remote work policy
Part time policy
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.