ServiceNow Developer/Engineer

Leidos

4.1

(20)

Herndon, VA

Why you should apply for a job to Leidos:

  • 4.1/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our Women’s Network is one of nine employee resources groups that provides support for onboarding, networking & professional development.
  • Leidos offers programs to help employees prepare for over 95 industry-standard professional and technical certifications.
  • Leidos offers a voluntary well–being benefit program to help support employees on their personal wellness journey and earn rewards.
  • #R-00086071

    Position summary

    rviceNow functions to meet operational needs

    • Work with the training officer to develop supporting documentation to help others use the platform effectively

    • Identify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performance

    • Create models using ServiceNow, Splunk, SQL queries, and scripting to summarize understanding of how data relates to underlying network performance

    • Interact with the customer regarding Systems Engineering technical considerations and for associated problems, issues or conflicts

    • Focus on the Improvement of Service quality, SLA Measurement & Reporting, Root Cause Analysis and Improvement

    Basic Qualifications :

    • TS/SCI with polygraph clearance
    • Recent experience in a data-centric operations environment utilizing commercial tools to provide actionable insights and situational awareness
    • Must have experience with ServiceNow
    • 12+ years of applicable work experience and education using one of the following combinations of education and work experience;
      • High School diploma with 12+ years of relevant work history

      • Associate's degree with 10+ years of relevant work history

      • Bachelor's degree with 8+ years of relevant work history

      • Master's degree with 6+ years of relevant work history

      • PhD with 2+ years of relevant work history

    Preferred Qualifications :

    • Experience w/ Tableau, Splunk, Oracle, and network visualization tools

    Pay Range: $118,300 - $182,000 - $245,700

    Pay Range:
    Pay Range -

    The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    Why you should apply for a job to Leidos:

  • 4.1/5 in overall job satisfaction
  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 85% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our Women’s Network is one of nine employee resources groups that provides support for onboarding, networking & professional development.
  • Leidos offers programs to help employees prepare for over 95 industry-standard professional and technical certifications.
  • Leidos offers a voluntary well–being benefit program to help support employees on their personal wellness journey and earn rewards.