Why you should apply for a job with Leidos:
FGB'ers gave this company a 4.3/5 in overall job satisfaction
FGB’ers working at Leidos rated their manager’s support a 4.5/5
Our Women’s Network is one of nine employee resources groups that provides support for onboarding, networking & professional development.
Leidos offers programs to help employees prepare for over 95 industry-standard professional and technical certifications.
Leidos offers a voluntary well–being benefit program to help support employees on their personal wellness journey and earn rewards.
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Position summary
Description
Job Description:
This position will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
PRIMARY RESPONSIBILITIES:
- Manages IT system infrastructure and any processes related to these systems.
- Build, configure, monitor and maintain virtual environments.
- Build, configure, monitor and maintain storage environments.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.
- Provide in-depth experience in trouble-shooting IT systems.
BASIC QUALIFICATIONS:
- Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
- Currently possess and maintain one of the following certifications: MCSA-Serv 2008, MCSA-Serv 2012, MSCE-Serv, MCITP, MCITP-EXG, Linux +, LPI-1, RHCSA, SCSA, VCP5, Network +,or Security +.
Security Clearance Requirement
Must be a US Citizen and possess an active TS/SCI with Polygraph security clearance.
Pay Range:
What are Leidos perks and benefits
Backup child care
Elder care
Unconscious bias training
Networking
Diversity recruiting
Remote work policy
Part time policy
Paid maternity
Paid paternity
Paid adoptive
About the company
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.