India Service Ops Manager

Lenovo

2.6

(5)

Bengaluru, India

#WD00072327

Position summary

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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

India Service Operations Lead, you will be responsible for the below -

  • Designing & executing consistent governance mechanisms to enable business visibility & decision making for India service operations

  • Driving executive reviews by providing actionable insights to business leaders.

  • Proactive monitoring of key metrics & driving corrective actions in collaboration with business leaders

  • Ensuring all performance measurements and KPIs are in line with business priorities.

  • Ensuring data requests around reporting and dashboarding are met periodically. Drive the simplification, digitization & automation of reports and processes.

  • Liaison with business and finance stakeholders to ensure measurement accuracy.

  • Demonstrate strong partnership with all Services Support leaders and delivering customized support in terms of data analyses & insights basis business priorities.

Additional Locations:

  • India - Karnātaka - Bangalore

  • India - Karnātaka - BANGALORE

NOTICE FOR PUBLIC

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