Sr. Specialist, Research & Insights - Team Lead




Monterrey, Mexico


Position summary


Description and Requirements


  • Monitor team performance, prepare program status reports for key marketing and sales stakeholders, and work with the marketing leads to suggest and execute training improvements

  • Work closely with sales and marketing teams to ensure seamless handover of qualified leads and opportunities.

  • Support and lead meetings with Marketing and Sales to share program status, lead reporting, and escalations

  • Maintain collaborative relationships between Marketing, Sales, Product Management, and the sales enablement teams to ensure the Lead Development Team is aligned with the priorities of the Sales & Mktg organizations

  • Provide Team support for day-to-day customer engagement activities

  • Implement best practices for lead qualification, nurturing, and conversion

  • Utilize various lead generation tools and technologies to optimize team performance and efficiency.


  • Ability to work effectively as part of a team and independently

  • Ability to handle multiple tasks and projects effectively under deadline pressure; adapt quickly to change

  • Ability to effectively follow standard operating procedures and processes

Qualifications & Experience

  • Bachelor's degree (Preferred)

  • Proficient in communicating (written & verbal)

  • At least 3-5 years in a sales, lead development/business development Team Lead role with a track record of success

  • Strong leadership skills with a track record of successfully managing and motivating teams.

  • Experience cold calling, content/email/script creation

  • Knowledge of the PC and IT industry (Preferred)

  • Experience with CRM tools (MS Dynamics preferred)

  • Strong written and verbal communication skills, as well as strong organizational and time management skills

  • Positive attitude, creative thinker, resilient, and driven to provide high-quality customer service

  • Commitment to achieving individual and team performance goals

Additional Locations:

  • Mexico - Nuevo León - Monterrey

  • Mexico - Nuevo León - Monterrey