Technical Support Engineer

: LNVGY).

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Description and Requirements

Fluency in speaking English and Hindi. Good Technical & analytical skills. Good verbal communication skills and e-mail etiquette Manage customer time / responsiveness / TAT Good customer handling and interpersonal skills. Sound Knowledge of Lenovo Products. Basic understanding of Lenovo key KPI's OSAT, FTR, and repeat repair. (Cx & Cost) Own and follow up with Customers on Issue resolution and deliver exceptional Cx experience via E2E process. Close loop with DSAT customers

Additional Locations:

• India - Karnātaka - Bangalore

• India - Karnātaka - BANGALORE

NOTICE FOR PUBLIC

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