Store Operations Sr Analyst

Job Summary:
The primary purpose of this role is to assess, support/design, implement, and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day store operations, including sales, service, technology, omni-channel, and store communications.

Key Responsibilities:
Collaborates cross-functionally to effectively deliver projects, best practices, and process improvement initiatives.
Coordinates and manages timely execution of projects across stores, from development to implementation.
Provides Store Operations Consultants qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings.
Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
Assists Store Operations Consultants with development of process improvement solutions based on field feedback.
Leverages customer facing technology to improve productivity and efficiency.
Executes the process of documenting policies, procedures, and processes for new store initiatives.

Minimum Qualifications:
Bachelor's degree in Business, Management, Operations, or related field
2+ years related industry experience (installation, repair or US home improvement)
2 years' experience in data analytics, performance reporting
Advanced skill level in DART/MicroStrategy, Excel, & Access, such as pivot tables, power pivot, Vlookup and dynamic charts
Demonstrated ability to convert Financial or Operational data into actionable business steps (Business Cases) to improve performance in key Service metrics

Preferred Qualifications:
2+ years demonstrated project management experience, such as Gantt Chart design and development
1+ years advanced skill level in Microsoft SharePoint, such as ability to create list and custom workflows
1+ years' experience with Service Provider Capacity Management

About Lowe's:
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 18 million customers a week in the United States and Canada. With fiscal year 2019 sales of $72.1 billion, Lowe's and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

About Lowe's in the Community:
As a FORTUNE 50 home improvement company, Lowe's is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe's associates donate their time and expertise through the Lowe's Heroes volunteer program. For the latest news, visit Newsroom.Lowes.com or follow @LowesMedia on Twitter.