COMMERCIAL CONTRACT MANAGER EMEA

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

This role is directly involved in the end-to-end sales process. Interactions will include Sales, Sales Support (TSM), Pricing, Solutions Consultant/Engineer, and Legal. The person must be comfortable reaching out to these people/functions, as without this relationship and direct communication the role requirements cannot be completed successfully.

Build working relationships and trust with Sales executives and the rest of the business.

Become a knowledge source on process and alternative solutions for solving Commercial Management related problems.

The Main Responsibilities

Taking ownership of Contract related management matters new or existing customer relationships

Contract language creation with fast turnarounds.

Become a subject matter expert on Lumen commercial contracting principles.

Communicating effectively with all areas of the business

Vet custom operational and business commitments with internal organizations.

Work with Legal and Finance to ensure that Lumen's commercial position is protected in all-new contractual agreements put in place with clients.

Provide risk analysis

Balance and prioritise multiple activities and manage the overall delivery of information to customers and sales in the specified timelines.

Provide ongoing contract summaries to the business on existing contracts, and guidance on contract management “best practice”.

Feedback “lessons learned” to the business on problem contracts, to shape future contracting policy.

Working with and thoroughly understanding Lumen systems such as Salesforce, and CLM, pushing contracts and orders through these systems and seeking required approvals in a timely manner.

Work closely with Operations, Engineering, and Financial teams to ensure that the contractual position accurately reflects our abilities and does not expose Lumen.

Successfully negotiate and conclude limited commercial arrangements within the overall standard contract framework for new customers.

Understand the legal and commercial aspects of problems that arise during contract negotiations and deal with them in an efficient way

What We Look For in a Candidate

· Commercial, Legal, or Procurement experience preferably but not essentially in the telecoms/IT or similar high tec industry

· Existing knowledge of the structure of business contracts

· Excellent organisational and presentation skills.

· Able to cope and succeed in a high-pressure environment.

· Strong skills in Microsoft Office (Word, Excel).

· A team player with excellent interpersonal skills.

· Strong problem solving and planning skills

· Ability to manage one’s self

· Self-starter and motivator

Requisition #: 309118 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives. Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.