Inside Sales Lead Generation II - WFH

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

As an Inside Sales Lead Generation Representative, you will drive demand for an organization’s products and solutions in a variety of ways, including further qualifying leads that have been generated by marketing and have scored using marketing automation, managing/qualifying inbound lead activity, engaging in small net fishing programs and cold calling campaigns performing outbound calls. The Lead Generation Representative calls companies across North America and talks to professionals about their telecommunications business needs and initiatives across a spectrum of existing Lumen customers and new Logo/Dim/Dark companies.  

The Main Responsibilities

• Utilizing the Power dialer, the Lead Generation Rep needs to make 100 calls/day and document the calling activity into Salesforce.com and other systems as appropriate.
• The Lead Gen Rep needs to create an ideal mix of phone, email and social media prospecting that will provide the best conversion metrics to conversations, meetings, opportunity creation for sales.
• Be conversant in the BANT methodology of qualifying customers/prospects, understanding how to research companies, go deep and wide into Accounts and feel comfortable talking to high level decision makers within companies.
• Have a broad understanding of the Lumen portfolio of solutions/products, convey the value proposition, deliver elevator pitches and key messaging as needed to progress the conversation and improve conversation/meetings percentage
• Be comfortable with technology and allow the various tools to help drive efficiencies and effectiveness & ensuring compliance to established KPI’s and 100% disposition of AQL’s
• Proactively raise challenges, issues and roadblocks with Manager and seek assistance to improve all round performance

What We Look For in a Candidate

• 3-5 years of experience in a role with significant efficiency, volume, and quality demands.
• Call Center or Inside Sales experience highly desired.
• Ability to work with call center enablement tools, in auto-dialers dialers, predictive dialers, call scripts, email
• Working knowledge of Salesforce.com /Marketing Automation tool.

Preferred:

• Bachelors in a Marketing, Sales related discipline
• Prior knowledge of Account Based Marketing (ABM), Account Based Sales Development (ABSD),

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 320431

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.  Job-related concerns noted in the background screen may disqualify you from the new position or your current role.  Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

31050

Salary Max :

69000

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

31050

Salary Max :

69000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.