Lead IT Systems Engineer - Federal- CO

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

System Administrator supporting Network Operation Centers in a combination of different systems on a classified network.

*Top Secret clearance mandatory and current SCI mandatory.

The Main Responsibilities

Responsibilities & Job Duties
•    Utilize trouble ticketing system to document and track outages.  
•    Exercise sound judgment during the escalation of trouble tickets.
•    Provide advanced Tier III and IV support by remotely troubleshooting and repairing transport backbone equipment, sub-tending devices, and user applications/services for a nationwide fiber optic transport network and two geographically separated network operations centers.
•    Perform advanced troubleshooting as the internal escalation point of contact for complex and persistent trouble tickets.
•    Interact extensively with internal engineering and support teams as well as with Tier IV support engineers of various hardware/software vendors to solve challenging issues.
•    Interact closely with network engineers, security personnel, program managers and vendors to meet network performance criteria.
•    Act as network operations technical lead on new and emerging network management/defense requirements and designs. 
•    Manage and participate in enterprise-level projects encompassing systems, networks, and SAN/NAS storage.
•    Respond to network and system issues by isolating the problem and utilizing resources in a manner which least disrupts network availability.
•    Perform diagnostics using software and hardware tools to optimize network performance.
•    Oversee/monitor status of systems and equipment to address potential technical problems.  Inspect and analyze equipment/systems performance to determine maintenance and repair requirements.
•    React quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats.
•    Configure, maintain and monitor Windows Server Failover Clusters, McAfee EPO, SQL 2014, System Center 2012R2, SolarWinds, SharePoint 2013, Red Hat Linux, and Exchange 2013 servers
•    Conduct risk assessments to identify possible security violations using ACAS and DoD STIGs.
•    Develop methods and procedures to ensure systems and applications are protected.
•    Develop and implements detailed standard operations procedures.
•    Provide project status to management.
•    Provide after-hours support on an on-call basis, as required. 
•    Perform other duties as required.
•    Estimated 15% of time is travel; however, the amount of travel is dependent on the current mission requirement and operations environment.

What We Look For in a Candidate

Job Requirements             
•    MSCA certifications required.
•    RHCE certification desired
•    DoD 8570 IAT Level II certification or above required.
•    Bachelor’s degree in an Information Technology field and three years’ experience or seven years applicable work experience desired.
•    Experience with Windows Server 2008R2/2012R2/2016/2019, SQL 2014/2016, System Center 2012R2, SolarWinds, SharePoint 2013, Red Hat Linux, Exchange 2013, IDS/IPS, Firewall and Host Based Security, ACAS, Cisco/Juniper devices, highly desired.
•    Top Secret clearance mandatory and current SCI mandatory.
 

What to Expect Next

Requisition #: 319519

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.
 

Salary Range

Salary Min :

85230

Salary Max :

189360

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

85230

Salary Max :

189360

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.