LEAD TECHNICAL PROJECT MANAGER

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Lead Technical Project Manager will be responsible for leading complex programs planning, organizing, and managing the customer's implementation to meet scope, timing, and budget expectations according to PMO criteria and standards.

The Main Responsibilities

• Participate in internal and external meetings (including, but not limited to, ) to gather project requirements and prepare detailed summarizes to share with the relevant stakeholders
• Understand, evaluate, and balance Lumen’s ability to deliver new products, services, and technologies within budgetary and scheduling guidelines.
• Support the development of product build/model by using different project methodologies to establish governance and cadence around delivery.
• Effectively communicate program status, risks, and issues to Leadership, Stakeholders and present options and recommendations for resolution.
• Manage large-scale, and complex programs that encompass multiple projects with separate yet interdependent deliverables, timelines, and objectives.
• Validate Planning scope and set accurate project milestones and ensure Lumen delivers them as per the commitment.
• Single point of contact for all project updates and responsible for timely issue resolution and project completions
• Responsible for training new peers; taking a leadership role to develop and mentor other Project Managers to improve PM acumen
• Generate and maintain accurate project documentation (spreadsheets, diagrams, and process Methodologies) and project plans on (MS/SaaS Platforms)
• Build client relationships, and appropriately manage expectations.
• Contribute to process improvements and build new processes if required
• Provide program management of major initiatives and prepare executive-level presentations or written reports
• Serve as a subject matter expert and team resource in one or more areas to the benefit of the team.

What We Look For in a Candidate

• Bachelor's Degree in Engineering, Business, Computer Science, Telecom, Finance, or related field
• 10+ years experience in a related role with extensive experience in program/project management
• Ability to multitask and manage a book of work with multiple projects
• Thorough understanding of project/program management techniques and methods
• Project management certifications like PMP or Prince are mandatory
• Have demonstrated on your previous missions your expertise in customer relationship management, including conflict resolution, management of a contractual scope, and management of missions.
• Experience with resource management including identification of gaps and recommendation of options to keep projects on time and within budget.
• Knowledge of business and technology work processes and the ability to use this knowledge when consulting across organizations.
• Excellent communications and presentation skills, including the ability to summarize and concisely share key project information with all levels of the organization.
• Demonstrated ability to manage multiple priorities, set direction, and solve problems in a fast-paced environment.
• Track record of project/program delivery and execution.
• Outstanding ability to develop a strategic and tactical plan from a concept.
• Strong ability to provide leadership/mentoring to other team members.
• Proven ability to influence others and build trusting relationships with clients and peers.
• Provide timely updates on projects

Preferred Technical And Professional Experience

• Project experience in collaborative mode (Agile, Design Thinking, MVP, sprint planning.)
• Manage and support Scrum-based project - sprint planning, daily scrum, backlog refinement, and retrospectives
• Knowledge of handling public cloud (AWS, Azure, and GCP) migration projects.

What to Expect Next

Requisition #: 319513

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.