Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen technologies has got an advanced fiber optic network to provide customers with various technology services all over the world. To provide our customer with world class IP, Transport, CDN and Security services we maintain and operate many gateway, ILA and subsea cable stations which are all connected via our own dedicated fiber optic cables. Additionally, we provide our customers with datacenter colocation services where we guarantee a 99.99% uptime per year of our space, power, and cooling services.
To make sure that all our Lumen locations and fiber network services are correctly maintained in EMEA we have a dedicated team of Field technicians who make sure that all these systems remain fully in service on a 24/7 basis during 365 days in the year. To strengthen our team in the Netherlands, we are looking for an ‘Operations Technician 1’ who will be based in our Amsterdam gateway office and from there will cover all our Lumen network locations in the Netherlands region.
When starting in the role of ‘Operations Technician 1’ you will be responsible for the day-to-day activities at the main Lumen gateway location in Amsterdam which will vary from patch works, supporting our datacenter colo customers, to complete the more complex installation works for small projects such as card adds, DWDM chassis installs, fiber optic cable testing and network grooms.
This role requires on call and out of hours responsibilities during the night and weekends which dependant on the criticality can either be done via the phone or require physical attendance on site.
Education Level: Associate Degree or an equivalent lower education such as secondary vocational education (MBO 3/ MBO 4 degree) with at least 2 years proven work experience in this role.
Field of Study: Engineering, Electronics and/or IT
Other Job Requirements
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 324004
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know
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Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives. Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.
Maternity leave coaching
Backup child care
Child care subsidies
Unconscious bias training
Remote work policy
Part time policy
Short term disability
We are a global company of over 40,000 professionals, dedicated to empowering businesses to produce amazing things. Driven by the challenges and opportunities of the 4th Industrial Revolution, we’re helping to change how people interact and how companies acquire, analyze and act on data with flexible, intelligent, secure and collaborative solutions built for the next generation of business.