Outside Sales Representative

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

At Lumen, you will have an opportunity to work directly with our customers and partners to provide solutions that improve lives, strengthen businesses, and connect communities by delivering internet solutions with honest and personal service.  Earning potential up to 65k+ annually plus full benefits and 401k with company match!

Compensation and Benefits

·       Medical, Dental, Vision

·       Life insurance

·       Paid time off & paid holidays

·       Wellness rewards

·       401(k) with company match (from day one)

The Main Responsibilities

Come join an amazing team! 

This is not your typical sales position. OSR’s work with directly with property managers in apartment communities to provide residents with the best possible customer experience.  As an OSR you will manage relationships in Multi Dwelling Units (MDU’s) in your assigned territory, participate in resident events and make sure that our services are at the forefront of our customer’s minds when they are ready to order internet service. We are not just about selling to new customers; our goal is to increase the overall number of customers in our assigned territories through both new sales and retention.  We are looking for a brand ambassador who is excited about our fiber internet product and can build rapport quickly, explain our services, and seek out opportunities to improve resident’s internet experience. 

Managing relationships with your properties are only one aspect of this position. You will be assisting in the roll out of our new technology. You will also perform quality assurance checks for our preinstalled modems in existing properties to ensure the sign-up process is seamless.  

The Expectation is that 80% of your workday will be spent in the field.  This territory requires a significant amount of driving using a company assigned fleet vehicle. 

What We Look For in a Candidate

Our ideal candidate:

• Will have Outside Sales or account management experience
• Be an outside the box thinker and problem solver
• Must be able to keep organized, accurate records on daily activities and results
• Understands relationship-based selling
• Is self-motivated and self-disciplined and can provide prompt follow-up to all customer inquiries.
• Looking for someone who is customer service oriented, self-motivated , flexible and a team player
• Has the ability to create excitement among our partners about our product and our referral program
• Has basic knowledge of Internet services
• Has a Valid Driver’s License and an acceptable driving record (MVR).

This is a represented position with a at risk commission in addition to your hourly rate

What to Expect Next

Requisition #: 314720

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.
 

Salary Range

Salary Min :

13

Salary Max :

17

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

13

Salary Max :

17

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.