SR IT Systems Engineer- Federal- TX

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

As an integral member of the Tier II group, the IT Systems Engineer II provides advanced Tier II support of a nationwide diverse fiber optic OTN/DWDM transport backbone as well as two geographically separated Network Operation Centers (NOC).  The position serves as the NOC primary point of contact (POC) for problem escalations to include trouble shooting network devices, tools, and data services. The Tier II Engineer will interact with Lead Engineers and/or equipment vendors to identify and develop solution of escalated troubles. The Tier II Engineer is expected to provide accurate documentation such as SOPs, Training Modules, Reports and Project Narratives.  The position requires high level understanding of Layers 1/2 inter-dependences and Transport proficiency.

The network is expected to sustain continual growth to include additional sites and customers across the life of the program and the ITSE responsibilities continue to grow as new customers are added to the network.
 

The Main Responsibilities

Perform Transport Network Management Functions in engineering and operations environment and operates as technical SME.
•    Work Tier2 trouble escalations for Synchronous Optical Network (SONET), Optical Transport Network (OTN), and Dense Wavelength-Division Multiplexing (DWDM) troubles.
•    Work and coordinate Tier2 Network Implementations; serves as technical POC for service Provisioning, Configurations, and Test and Turn-up (TTU) processes for SONET, OTN and DWDM transport devices.  Interface with Lead Provisioner and Tier3 on network requirements, designs, and any other information needed to perform tasks.
•    Work and coordinate Tier2 Network deactivation and decommission of SONET, OTN and DWDM transport devices.
•    Provide technical guidance, direction, and training to junior and peer technicians with emphasis on Transport equipment
•    Provide technical input to operational documentations and SOP for Transport discipline supporting the NOC
•    Maintain Circuit Layout Records (CLR), Network Diagrams, and other supporting documentation. Review and provide feedback or updates to network as-built, Engineering Development Plans (EDP), and configuration management drawings
•    On-call after hours/on-call support as required
•    Expect to work in support of 24x7 operations
•    10% probable travel should be expected

What We Look For in a Candidate

This position requires a Top Secret/SCI clearance
•    Strong knowledge of OTN, SONET, and DWDM technologies; proficient in trouble shooting services troubles and implementations of transport devices in this arena is required.
•    Security+ CE or equivalent IAT/IAM/IASAE Level 2 of DoD 8570.1 is required.
•    Experience with Ciena and Infinera Optical equipment and software is required. Long haul optical equipment certifications and training are expected
•    Bachelor’s degree in an Information Technology field and 5 years applicable work experience.
•    Demonstrates capabilities in IP technical discipline. Able to operate and accomplish technical task with minimum guidance. Knowledgeable of common network architectures for routing, switching, and security technologies is preferred
•    Capable in use of Microsoft Office tools to include Outlook, Excel, Word, PowerPoint, and Visio.
•    Familiar with in the uses of Transport management tool and network management protocols, including but not limited to One-Control, Node Manager, Site Manager
•    JNCIA or CCNA is preferred but not required
•    Firm knowledge of the encryption devices KG-175G/D, KIV-7M, KG-340
 

What to Expect Next

Requisition #: 302983

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.
 

Salary Range

Salary Min :

72540

Salary Max :

161520

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

72540

Salary Max :

161520

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.