Quality Assurance Engineer

Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved.

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.

As we embark on a transformational journey with our customer where high operational availability is vital and service excellence is the norm, you will be rewarded with meaningful and purposeful work, shaping the success of a new program, and gaining experiences to advance your career.

Currently, ManTech is seeking motivated, career and customer-oriented Quality Assurance Engineers for a program that supports a variety of customer IT requirements with a focus on providing productive and collaborative computer workspace (new or renovated) to support dynamic mission requirements.

Responsibilities include, but are not limited to:

• Develops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed

• Designs and installs sophisticated testing equipment and performs product testing and analysis to maintain quality levels and minimize defects and failure rates

• Analyzes reports and defective products to determine trends and recommend corrective actions

• Anticipates challenges, vendor and/or regulatory changes; recommends product, process, or service improvements

• Collaborates on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs

• Solves unique and complex problems; takes a broad perspective to identify innovative solutions

• Works independently, with guidance in only the most complex situations

• May lead functional teams or projects

• Leads project with notable risk and complexity; develops the strategy for project execution

• Requires depth and/or breadth of expertise in own specialized area and general knowledge of related areas

• May lead teams or projects with moderate resource requirements, risk, and/or complexity

• Leads others to solve complex problems; uses analytical thinking, tools, and judgement to identify innovative solutions

• Develop, maintain, and update SOPs, knowledge articles, processes, and procedures.

• Communicates complex concepts

Multiple levels available

Basic Qualifications:

• Demonstrated ability to implement technical and process changes in a highly complex infrastructure environment that spans multiple locations.

• Demonstrated experience introducing new enterprise technologies, automations, solutions, and processes to improve availability, management, monitoring, support, patching, scalability

• Demonstrated expertise providing oral and written communication to the highest levels of management while providing technical leadership to engineering and operational teams.

• Demonstrated experience with development, implementation, and optimization of technology life cycle processes.

• 5-10 years direct knowledge of the customer's operational environment.

• BA/BS and ten (9) years of experience, or a combination of education and work experience equivalent to 13 years.

Preferred Qualifications:

• Five (5) years' experience directly related to IT Service Management, Design, and Delivery in engineering roles.

• ITIL® v4 Foundation, or higher, certification

• Experience with ServiceNow ITSM, ITMB, ITAM, ITOM

• Experience with Tableau & Splunk Analytics

Security Clearance Requirements:

• Active and current TS/SCI with polygraph.

Physical Requirements:

• Must be able to remain in a stationary position 50%.

• Must be able to move/traverse within and between buildings and offices.

• Must be able to position self to maintain computers, including under the desks and in the server closet.

• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

• Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.

• The person in this position frequently communicates with co-workers, management, and customers; must be able to exchange accurate information.

• Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systems.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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