Compliance Manager

The role's main responsibilities include review and escalations concerning prospects and/or existing customer due diligence and high-risk activities, drafting and maintaining policies and procedures, internal and external reporting activities, etc.
The candidate must have the ability to think and act both strategically and tactically and be able to partner and work cross-functionally with the various business and operations departments across Mastercard.

Role

• Manage operational escalations including customer due diligence (at onboarding, during customer reviews and ongoing monitoring), transaction monitoring and sanctions screening, by completing the following activities:
oCollect and analyze supporting documents provided by the customer, including identification documents, compare and reconcile the information collected with different sources of information
oLiaise with the business to obtain further required information and to understand unusual activities
oApply the appropriate due diligence depending on the risk
oFormulate conclusion and recommendations
oKeep records and document efficiently the information collected
oClear and accurate communication towards the different stakeholders
oEscalate issues when required
oHandle suspicious activity and sanctions reporting
• Manage and draft the process documentations, including policies and procedures
• Monitor the risk portfolio and report on AML risk to the compliance officer
• Coordinate between the different team members responsible for AML tasks
• Propose updates to the policy where required
• Manage the regulatory reporting activities
• Provide valuable input to feed the Compliance continuous improvement process
• Contribute to increasing and maintaining the expected level of MTS (Europe)'s compliance and compliance mindset
• Support the compliance officer & staff on ad hoc AML/Compliance questions & activities

All About You

• Strong e-commerce and/or online banking experience
• Strong Merchant risk management experience
• Experience in a transactional or financial services environment
• Excellent knowledge of the latest trends in AML risk management
• Affinity to a Startup environment
• Flexible and hands on attitude
• Detail oriented
• Strong organizational & interpersonal skills
• English is a must
• Practical problem solver with demonstrated ability to work across functions with multi-disciplinary teams
• Strong communication skills, assertive and team worker
• Excellent written, oral, and presentation skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.