Manager, Product Management

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Overview

Mastercard Enterprise Gateway Solutions (EGS) provides seamless connectivity into our Payment Processing and Decisioning products for customers of all types. Assets formerly known as the Mastercard Payment Gateway Services (MPGS), Direct Services Access (DSA), Networks Exchange (NEX), and Private Label Card Programs are now consolidated under a single Gateway portfolio.

The EGS Commercialization & Growth team is responsible for driving go-to-market strategies and developing a best-in-class value propositions to enable regional teams and Sales to drive new business to the Gateway and growing existing accounts. The role will be focused on continuing to scale the Mobility and Travel verticals for EGS including establishing channel partnerships with key industry participants. The ideal candidate should be passionate about the customer experience journey, driving growth, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset

Role and responsibilities:

Become the global SME on the Mobility (i.e. Transit) and Airline verticals

Build and maintain go-to-market strategies for each vertical

Deliver training/upskilling sessions to the regional colleagues, business development and sales to ensure the EGS value proposition is understood
Build and maintain strong relationships system integrators and partners in the travel (i.e. GDS's) and mobility vertical (i.e. AFC providers).

Drive revenue growth by working with partners/system integrators to identify opportunities that Regional teams can pursue.

Maintain a vertical specific pipeline globally, tracking and providing period updates to management on their status

Conduct market research and analysis to identify customer needs, competitive landscape, and market trends to inform Product Development and go-market-strategy

Attend industry conferences and represent EGS to advocate its solutions

Work closely with internal stakeholders, including EGS Global Sales, Product Development, Regional Product, Marketing, Finance, and wider Mastercard Mobility and B2B Travel team, to provide SME support for customer conversations.

Collaborate with global and regional teams to synthesize customer learnings and pain points.

Inform the product development roadmap to ensure a robust value proposition, focusing on developments that drive commercial impact and product scalability.

All About You

The ideal candidate for this position should:

Experience:

Experience in go-to-market, product, sales, business development, or related roles in the payments industry with demonstrable achievements.

Proven track record of driving revenue growth and market share expansion in the payments industry.

Deep knowledge of the payments industry, ideally linked to the mobility or travel sector.

Skills:

Strong strategic thinking, analytical, and problem-solving skills.

Ability to manage multiple projects and prioritize effectively.

Proficient in managing expectations and delivering on commitments.

Superior verbal and written communication skills.

Stakeholder Management:

Exceptional ability to build and maintain relationships with stakeholders and partners.

Skilled in negotiation and conflict resolution.

Proficient in managing expectations and delivering on commitments.

Personal Attributes:

Self-starter with the ability to deal with ambiguity.

Ability to work effectively in a cross-functional and matrixed environment and drive alignment.

Passionate about innovation and staying ahead of industry trends.

Leadership and Influence:

Strong leadership qualities with the ability to influence and motivate others.

Demonstrated ability to lead cross-functional teams and drive alignment.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.