Manager, Supplier Management

ere are rules around how we should engage with and manage our suppliers and the risks associated with using third-parties.

The Supplier Management function works to ensure we are demonstrably upholding our obligations to our regulators. Our directive is that we will ensure our ability to demonstrate a clear understanding of our supply chain (and associated risks), and will actively govern that supply base within the appropriate management frameworks based on the required level of oversight.

Vocalink therefore operates its own Supplier Management Framework to keep in line with regulatory requirements and industry best practice. The Supplier Management team work to ensure suppliers are managed in line and adhere to the requirements of this framework.

The Supplier Management Team maintains a separate artefact repository consisting of key third party governance documentation and evidence.

Key accountabilities and duties
This role will work across and in collaboration with Internal Vocalink stakeholders with a defined supplier management role, other VL and Mastercard functions such as Risk, Security & Regulatory Compliance and Sourcing along with external suppliers. Responsibilities include:

Support Director to ensure the Supplier Management Framework is deployed and functioning as designed across in scope areas to mitigate Supplier risk.

Identifying gaps / areas of shortfall, working with those with supply roles, providing coaching and upskilling as necessary.

Manage the undertaking regular assessments against the management framework, driving (and tracking) improvement plans in conjunction with respective business owners.

Manage the development and ongoing delivery of a monthly MI Dashboard providing defined metrics with insightful and actionable information in respect of Supply Chain Management and associated risks

Maintaining at a regular cadence an artefact repository so at any point VLL can demonstrate an up to date understanding of their supply chain and management frameworks to customers, supervisory bodies, internal stakeholders or other interested parties as required

Ensuring regular review and update of supplier management frameworks / approach to ensure VLL meet ongoing / evolving needs (internal & External)

Define and manage stress exit scenario testing for Critical and Key suppliers

Risk mitigation and remediation with suppliers as required - identify and deliver outputs including logical recommendations based on analysis undertaken in order to facilitate discussion and drive positive outcomes.

Ensuring close alignment with L1 Risk Management, Operational Resilience, Mastercard Sourcing and Third-Party Risk Management is maintained.

Manage growing industry requirements from customers and regulators

Co-ordinate Supplier Management involvement with regards to contract negotiations and extensions.

Manage the delivery against our Operational Resilience and O&TPRM Commitments.

Manage and improve the risk and control maturity of the function.

Enable, support and build further upon Mastercard's ESG strategy and priorities through business focus to drive sustainability.

Annually review and refresh key documentation such as the Supplier Management Framework and Outsourcing & Third Party Risk Management (O&TPRM) Policy

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.