Site Reliability Engineer II

Experience or familiarly with multiple enterprise systems management/monitoring tools such as - APM tools (IBM Tivoli, Dynatrace, Zabbix, Microsoft SCOM, Nagios, etc.); IBM Netcool suite (Omnibus, Impact, IBM Tivoli Network Manager); Splunk; Linux shell, Python and Perl development; C/C++ development; experience with HTML, CSS and JS; understanding of SNMP; familiarity with enterprise storage, Cisco network devices, or NoSQL database technologies; knowledge of IBM proprietary languages for Netcool Omnibus probe rules and Netcool Impact policies, Tivoli Workload Scheduler.

All About You
Strong inter-personal and communication skills.
Self-starter that demonstrates an appropriate sense of urgency related to needs of the business.
Ability to solve problems quickly and completely.
Ability to drive high-level business requirements to a finished software product with minimal supervision
Ability to mentor and educate junior members of the team.
Strong troubleshooting and root cause analysis skills.
Solid understanding of networking concepts.
Solid knowledge of operating systems, infrastructure software, communications, computer hardware and peripherals.
Strong command of multi-platform OS, communication software and hardware, network, web infrastructure security software and application subsystems.
Document processes, procedures and coordinate appropriate training/knowledge transfer.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.