Senior Strategic Analyst (Data Scientist)
- Experience 5-10 Years
- Category Data Science
- Location New York, NY
We are seeking a Senior Strategic Analyst who will serve as the lead on projects crucial to ensuring MSK’s growth and allowing patients continued access to our clinicians’ expertise (both major institutional priorities with broad executive support). In partnership with the Director of Patient Access, the Senior Strategic Analyst will empower data-driven decisions and process improvement to improve patients’ outcomes and experience. This will involve defining and scoping analyses, collecting and managing data, performing statistical and mathematical modeling, developing new tools and systems, and sharing results. The Senior Strategic Analyst will also be involved in mentoring and training junior analysts.
Sample projects include:
*Operational Dashboards: PAS Care Advisors are responsible for managing a complex case load. How can we better help them track their patients and eliminate process bottlenecks?
*Growth Planning and Strategy: PAS leadership collaborates closely with clinicians and administrators on how to best grow and manage their services. How can we provide them additional insights to guide clinician recruitment and practice management?
*Call Center Operations: Patient demand is variable and changing. How can we define optimal staffing and training policies so as to maximize service levels while maintaining staff satisfaction?
*Predictive Modeling: How can we develop patient profiles in order to match them with the right staff? How can we utilize real-time language data (derived from the phone system) to guide Care Advisors’ conversations?
*Adept at working with real-world data and extracting meaningful insights from it
*Comfortable with using quantitative techniques (e.g. machine learning, forecasting, and predictive modeling) to solve business problems
*Hungry to make processes and systems more effective and efficient
*A versatile storyteller, able to communicate complex technical subjects to non-technical audiences
*Curious, eager to tackle a wide variety of problems, and able to learn independently
*Bachelors degree in a quantitative field (statistics, economics, operations research, mathematics, etc.).
*4-7 years of experience working with real-world data.
*Expertise with relational databases and SQL queries.
*Expertise in data visualization (especially Tableau).
*Excellent verbal, written, and visual communication skills.
Nice to have:
*Masters degree in a quantitative field.
*Proficiency in statistical software (e.g. R, SAS, SPSS).
*Proficiency in a programming language (e.g. Python, Java).
*Prior work experience in a clinical setting.