Costing and Projects Specialist - Service Center

n.

• Serve as the liaison and lead partner for complex new equipment and service-specific projects as assigned. Participate and schedule project meetings when applicable.

• Collaborate with MEPPI Corporate and internal partners to maintain accurate expense averages.

• Prepare and maintain tools to generate service pricing based on costs, target margins and other established parameters.

• Prepare and deliver presentations to sales departments regarding service cost drivers and estimation practices.

• Collaborate with Outside Service Sales Managers and Field Service Managers to source and identify strategic service suppliers and maintain working knowledge of competitor costs and/or prices.

• Generate margin projections associated with service bookings.

• Collaborate with Service Product Line Managers, Inside Service Managers and Field Service Managers for project-specific LOA approvals and service level agreement approvals.

• Observe field service work as required to maintain ongoing expertise in service scopes of work.

• Create and maintain service opportunities in Salesforce as required.

• Prepare and submit reports as assigned.

• Further the goals and positive professional image of the Division through effective interaction with customers, vendors and internal departments.

QUALIFICATIONS

• Bachelor's Degree in a business or technical field with at least 5-7 years of experience performing hands on service of electrical/electronic/mechanical systems, or equivalent education and experience.
• Intermediate knowledge of negotiations techniques to assist in negotiating terms and conditions with customers.
• Advanced interpersonal, communication, and presentation skills required to communicate with customers, employees, sales channel partners, and vendors.
• Advanced analytical and problem-solving skills.
• Advanced computer skills, with emphasis on MS Office products and business systems.