Analyst I-Sys Admin & Support




Mumbai, India


Position summary

Job Description:

About us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank’s Information Security strategy and policy, manages the Information Security program and identifies and addresses vulnerabilities, Develops, deploys and manages a risk-based controls portfolio, Manages and operates global security operations center that monitor, detects and responds to cybersecurity incidents.

Job Description*

Responsible for working on administering the privilege access management on Linux/Unix and protecting information residing on Bank’s domain and platforms. He/ She will facilitate requests with Lines of Business in the Bank to ensure the access requests are performed to meet process SLE.

Provides consulting expertise to line managers on productivity issues, analyzes operational impact in the business brought about by the project parameters


Access Provisioning and De-Provisioning – Performs user id administration (additions, modifications, deletions) for operating systems and in-house platforms based on information contained on access administration forms, or pre-defined Role Based Access Control definitions. Should support team with hands on day-to-day BAU work

Privileged Access Management - Support delivery of Privileged Access Management capabilities associated with UNIX and Linux server systems

Role Based Access Control - To compile, research, analyze and document data, requirements, workflow/processes, functionality and/or controls for Identity and Access Management team, Role Based Access Control workstream

Governance & Controls - Enforces security policies by administering and monitoring roles, reviewing violation reports and document controls

Audit Reports and Inactive users report - Performs inactivity cleanup for users on various applications

Process building/ Re-Engineering skills - Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies, process improvements & automations

Risk Management - Review and Monitor the process for risk evaluation and reduction along with audit readiness

To support the IAM team RBAC operations functions, projects, and activities. Provide feedback and suggestions to improve established policies, procedures, and/or methodologies

Monitor compliance with financial services policies, regulations, and customer requirements through risk assessments and audits


Education* BE/BTECH/MCA/MSC (IT) equivalent (Any Technical Degree)

Certifications If Any CEH, Security+, Linux+, RHCA

Experience Range* 4 8 Years

 Foundational skills*

  • Expertise in leading Identity and Access Management (IAM) managed services delivery or operations. Experience in managing security, provisioning of Infrastructure platforms
  • Expert in Privileged access Management maintenance and sustainability
  • Understanding on IAM policies and controls/SOX controls/Information Security Controls Expertise in global service delivery in information security domain Expertise in information security industry and regulatory standards, policies, procedures, and control systems
  • Excellent leadership, stakeholder management and program management skills.
  • Effective verbal, presentation, written and interpersonal communication skills. Good negotiation, conflict resolution and decision-making skills
  • Working Knowledge of privilege elevation tools – Powerbroker
  • RedHat Enterprise Linux system administration skills
  • 2+ years advanced scripting skills/Shell scripting (Knowledge on Python is a plus)
  • 2+ years Linux/UNIX experience with emphasis on scripting and automation.
  • Experience with Role Base Access Controls
  • Strong understanding of multiple platforms, (RACF, Active Directory, UNIX and AS/400, Vintella)

Desired skills

  • Knowledge of Cyber Security, Risk Management, Agile stc
  • Network / Systems Administration, Excellent Communication Skills
  • IAM implementation and managed services delivery experience in technology consulting companies with experience in US banking sector

Work Timings* 12:30 PM - 9:30 PM IST

Job Location* Hyderabad / Mumbai

Why you should apply for a job to Merrill:

  • 4.7/5 in supportive management

  • 80% say women are treated fairly and equally to men

  • 80% would recommend this company to other women

  • 60% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • After working one year, employees can take up to 16 weeks of paid maternity, paternity, and adoption leave.

  • Life Event Services team provides resources and benefits for life events like retirement; loss of a loved one; or gender transition.

  • Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.